Help Center

How can we help?

Find answers to common questions below, or reach out directly. Most issues are resolved same-day.

Email Support

support@buildrstudio.in — replies within a few hours

Book a Call

30-min call with the founder — for Pro users and feedback

DM on X

@@dev_adityakmr — quick questions and feedback welcome

Feature Requests

Share feedback or ideas on LinkedIn

Frequently asked questions

Why isn't my export downloading?

Can I use my own screenshots without an App Store URL?

How do I remove the watermark?

What image sizes does the Screenshot Builder export?

How does billing work?

I paid but my account still shows Free. What do I do?

Can I get a refund?

Is there a team or agency plan?